Do you verify age for tobacco purchases?

Yes. Customers must be at least twenty-one (21) years of age to purchase cigars. We reserve the right to verify age before processing or shipping any tobacco-related order.

_____________________________________________________

Where do you ship cigars?

At this time, we only ship cigars and tobacco products within the State of Georgia.

_____________________________________________________

How long does shipping take?

Most orders are processed within 3–7 business days after payment is received. Once shipped, delivery times vary depending on the carrier and destination within Georgia.

_____________________________________________________

Can I cancel my order?

Cancellation requests must be submitted as soon as possible. If an order has not yet been processed or shipped, we may be able to cancel it.

Orders that have already been processed, prepared for shipment, or shipped may not be eligible for cancellation and may be subject to applicable processing or restocking fees.

_____________________________________________________

Do you accept returns?

Due to the nature of tobacco products, all cigar sales are generally considered final. If your order arrives damaged, incorrect, or there is an issue with your shipment, please contact us promptly so we can review and resolve the matter.

_____________________________________________________

Why do you only ship within Georgia?

To comply with applicable tobacco laws and regulations, The Humidor currently offers cigar sales and shipping exclusively within the State of Georgia.

_____________________________________________________

What payment methods do you accept?

Accepted payment methods may include major credit cards, debit cards, and other approved electronic payment methods. Available payment options will be displayed during checkout or on your invoice.

_____________________________________________________

How can I contact customer support?

If you have questions about an auction, your order, shipping, or our policies, please contact us using the information provided on our Contact Us page. We’ll be happy to assist you.